To turn off Spectrum's Security Shield, log in to the My Spectrum App, go to the Services or Services & Equipment tab, select your internet service or router, find the Security Shield setting, and use the toggle to turn it off. You can also manage this through the Spectrum website if you prefer.
Step-by-step instructions
- Open the My Spectrum App or website and log in to your account.
- Navigate to the Services tab.
- Select Internet from the list of services.
- Choose your router from the list of devices shown.
- Find the Security Shield setting. This might be directly on the page or under a "Settings" or "Manage Service" section.
- Toggle the switch to the "Off" position.
- Confirm your choice if prompted.
