Terms Of Service

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Terms of Service

***It is very important that you read the information below before moving forward***


IPTV is not a perfect service. There will be issues from time to time but we pride ourselves in having one of the best services around.

1. TIME FRAME: Kindly understand that it may take around 3 hours for your service to be activated. In rare cases, even more. But usually in 15 mins. If you choose to setup auto renewal and submit your order around 12am-4am EST, there is a chance Paypal may not report the payment until the following morning around 9-10am EST.

2. EMAILS: You will receive 3 emails from GeniusTV 1. Welcome to GeniusTV - This email has your username and password to log back into the GeniusTV.biz website. 2. Thank you for your payment. 3. An email labeled "Subscription Info" that will contain your service login and password which uses numbers. ***This email gets sent to junk/spam often.*** Monitor those folders!

3. AUTO RENEWAL: Auto renewal is the ONLY way to "extend" your same service login details each month. If you do not sign up for auto renewal or you cancel it mid cycle, you will have to buy another subscription the same way you did it the first time, each month. It is highly advised that you setup auto renewal when you sign up and cancel it at a later time if you decide not to stay with us. The ONLY time you can start auto renewal is upon purchase. This is a Paypal limitation and we cannot turn it on for your mid cycle.

4. Our panel will only allow one device with a MAC address such as a mag box or stbemu per subscription. If you need more than one MAC address to be activated you will need to buy an equal number of subscriptions to the number of MAC devices you have. SmartIPTV app MAC's have no limitation.

5. REFUNDS: Unless our service is dead and not coming back, we do not offer refunds without penalty. If you mistakenly paid twice, mismanaged your subscriptions, changed your mind, you aren't happy, channels are down, or anything else you can think of - we charge a 50% penalty on your refund. Each time we refund you, we LOSE money. Ask questions before purchasing, not after. We will all be much happier :)

6. CHANNEL LIST: Channels are not guaranteed. Refunds will not be given to anyone because of channels being removed. Please understand that while we try to obtain every available high quality source, some times there just isn't a source.